Privacy Policy
Last updated: January 2025
Who we are
PulseFit Agency (trading name of PulseFit Marketing LTD) is a fitness branding agency based in Belfast, UK. We build brands, websites, and marketing for fitness businesses across the UK and Ireland.
Company registered in Northern Ireland. For all privacy-related queries, contact us at hello@pulsefitagency.com.
What data we collect
We collect information you provide directly when you:
- Fill out the contact or project enquiry form on our website
- Email us directly
- Engage with us on social media
This may include your name, email address, business name, and any project details you share. We do not collect payment information through our website.
We also collect standard analytics data (page views, referral sources, device types) through privacy-respecting analytics. We do not use Google Analytics.
How we use your data
We use the information you provide to:
- Respond to your enquiry and discuss your project
- Send you a proposal or project agreement
- Communicate throughout the delivery of your project
- Send occasional updates about our services if you have opted in
We do not sell, rent, or trade your personal data to any third party, ever.
Legal basis for processing
We process your data on the following legal bases under UK GDPR:
- Legitimate interest — to respond to your enquiry
- Contract — to fulfil the services you have engaged us for
- Consent — for any marketing communications, where explicitly given
Data retention
We retain your enquiry data for up to 2 years from last contact. Project and client records are retained for 7 years for accounting and legal compliance purposes. You may request deletion at any time (see your rights below).
Cookies
Our website uses a small number of essential cookies required for the site to function. We do not use tracking or advertising cookies. See our Cookie Policy for full details.
Third-party services
Our website is hosted on modern cloud infrastructure. We use Supabase to securely store enquiry data submitted through our contact forms. Supabase is GDPR-compliant and processes data within the EU/UK.
Our site may link to external platforms (Instagram, LinkedIn, Facebook). Those platforms have their own privacy policies which we are not responsible for.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing or withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, email us at hello@pulsefitagency.com.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.