Privacy policy

PulseFit Agency (trading name of PulseFit Marketing LTD) is a fitness branding agency based in Belfast, UK. We build brands, websites, and marketing for fitness businesses across the UK and Ireland.

Company registered in Northern Ireland. For all privacy-related queries, contact us at hello@pulsefitagency.com.

We collect information you provide directly when you:

• Fill out the contact or project enquiry form on our website
• Email us directly
• Engage with us on social media

This may include your name, email address, business name, and any project details you share. We do not collect payment information through our website.

If you allow analytics, we use Google Analytics and VisitorTracking to understand how the website is used. If you allow advertising, Meta Pixel helps us measure advertising activity. These optional technologies are off until you choose to allow them.

We use the information you provide to:

• Respond to your enquiry and discuss your project
• Send you a proposal or project agreement
• Communicate throughout the delivery of your project
• Send occasional updates about our services if you have opted in

We do not sell, rent, or trade your personal data to any third party, ever.

We process your data on the following legal bases under UK GDPR:

• Legitimate interest — to respond to your enquiry
• Contract — to fulfil the services you have engaged us for
• Consent — for optional analytics, advertising tracking, and marketing communications, where explicitly given

We retain your enquiry data for up to 2 years from last contact. Project and client records are retained for 7 years for accounting and legal compliance purposes. You may request deletion at any time (see your rights below).

We store your cookie preferences in your browser. Optional analytics and advertising technologies run only when you allow the relevant category. You can change your choice at any time through Cookie settings in the footer. See our Cookie Policy for full details.

We use Supabase to store enquiry data submitted through our contact forms. When you allow optional analytics, Google Analytics and VisitorTracking receive usage information; when you allow optional advertising, Meta Pixel receives advertising measurement information. These providers process data under their own privacy terms.

Our site may link to external platforms (Instagram, LinkedIn, Facebook). Those platforms have their own privacy policies which we are not responsible for.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing or withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at hello@pulsefitagency.com.

We may update this policy from time to time. The date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.